About us

CHOUCHOU is the French term for «favourite» and reflects our aim to provide timeless high quality items that will remain a wardrobe favorite throughout the years. 

We offer:

Price includes VAT/moms to Norway and EU
Free shipping on order over 3000 SEK/NOK, or 300 EUR
All orders come with authenticity certificate
All items will have undergone cleaning and quality control
Safe payment with Klarna: Pay Now/ Buy Now, Pay Later/ Split the Payment 
14 days to decide if you love the item just as much as we do
Environmentally friendly shipping boxes made from recycled material printed with water-based inks, and fully recyclable


 

Contact Us

We are happy to help with any questions you might have. Please don’t hesitate to contact us using the form below or email us at kontakt@chouchou.no.

Trustworthy

CHOUCHOU was founded in 2016, and has since expanded with a highly dedicated team situated in Norway and Sweden. Trust is of the essence to us, and we are dedicated to provide an honest and helpful reflection of our handpicked exclusive designer handbags and accessories through detailed photography, description, condition report and customer relations. We are trusted by the industry, partnering with Vestiaire Collective in 2017 and Miinto in 2019.  

Sustainability

Sustainability is at the core of CHOUCHOU. To reduce greenhouse gas emissions we can all Reduce, Reuse, and Recycle. We strive to promote a healthy consumer approach to shopping as we believe in investing in few timeless previously worn high quality items rather than a large quantity low quality disposable seasonal items, and to pass on items to be loved again by someone else. Our mailing boxes are made from a minimum of 90% recycled material printed with water-based ink, and fully recyclable. Together we can reduce greenhouse gas emissions and promote a greener planet without compromising style!

Our Vows

The Epitome

A CHOUCHOU is an item that withstand through the times due to the excellent craftsmanship and materials. We are committed to source the best vintage items at reasonable prices, making a CHOUCHOU the epitome of an excellent wardrobe investment.

Honest and Helpful

We make sure attention to detail is maintained and never neglected. We respect design and craftsmanship, and thrive in offering an exciting experience for our clients when investing and continuing the story of our curated items. It is of the utmost importance to us how our customer is treated, and we believe in offering our clients an honest and helpful experience.

The journey

1


Our knowledgable and experienced curation team carefully select the best timeless quality vintage pieces available from all over the world.

2


The item you receive from us will have undergone a meticulous authentication process with an accompanied authenticity certificate.

3


It will have gone through careful quality control by several experts to avoid the despair of sudden damage from underlying weakness.

4


It will be delicately cleaned and conditioned with a tailored approach to your specific item by our leather specialists, an invaluable process prolonging its lifetime. This process ensures you will be able to continue its story for many years to come, making the most of your investment.

5


Our brand specialists will do their utmost best to answer any questions regarding the item you are interested in. Following your purchase confirmation it will be lovingly wrapped in silk paper and shipped to you, tracked and insured. Shipping normally takes 2-7 days depending on storage country and destination.

6


We offer you 14 days to inspect and decide if you love it as much as we do. If you wish to return the item – that’s no problem. Your purchase will be refunded in full as long as it’s not been used and is returned in the same condition as when received. We are confident in every item we sell, and we think and hope you will love it too.